Bring Confidence® to Guests

Confidence® provides transparency to hosts, guests, and cleaning crews by verifying work has been completed consistently and publishing it on-premise, to any digital device, and community.

“Guests are paying more attention to cleanliness and sanitation than ever before. Airbnb’s enhanced cleaning protocol helps provide a guideline.”

NPR Interview with Brian Chesky,
CEO of Airbnb (Aug 2020)


Confidence® enables Airbnb hosts to increase guest bookings and reduce the costs of refunds

Host Challenges

Poor Communication

Guidelines are confusing and poorly communicated

Health And Safety Requirements

Health and safety is now a must for guests

Decrease in Cost Control

Cost control has become more challenging with new protocols

Lack of Transparency

Solutions are cumbersome and don’t provide transparency

Inconsistent Experiences

Inconsistencies of quality guest stay 

Reduction in Bookings

Hosts are seeing a reduction in guest bookings  

How It Works






Team member completes all tasks required for compliance on the ConfidenceTM App. The results are sent to the ConfidenceTM Cloud.



The Confidence Cloud® processes the request with its AI engine, confirms the authenticity, and creates the Badge of ConfidenceTM.


Badge of

The Badge of ConfidenceTM  can be published to the Confidence Smart DisplayTM , Community of ConfidenceTM, or any other digital property.

Bring Confidence to Guests

With the Confidence® platform, hosts can verify in real-time that their properties are being managed to provide the highest quality of service for guests, and can provide guests with peace of mind about health and safety during each stay.

Value of Confidence®

Increase Guest Loyalty And Retention

Deliver clear, easy-to-understand health and safety measures

Fast Time to Value

Ready-loaded Airbnb cleaning protocols

Increase Cost Control

Improve cost control though consistent operations 

Reduce Refunds

Reduce guest refunds due to poor operations

Improve Communication

Instant language translation for staff

Improve Ratings

Increase guest star rating reviews

Reduce Maintenance Costs

Reduce maintenance costs on appliances

Be Transparent with Guests

Be a part of the Community of ConfidenceTM

Use Confidence® to give guests confidence in you


The free trial is 30 days.  Have fun.  Try it out.  Get things done!

The Team Owner is the person who wants to stay informed and understand progress.  The Team Manager is the person who helps create a job or task and assigns it to a Team Member. Team Members are the people who execute on jobs or tasks.

Absolutely!  In the app, you can add more Team Managers, Team Members, or Confidence Smart Displays.  

Users have access to several templates in the Confidence Marketplace, including Airbnb Cleaning protocols. Users also can create their own templates if they wish.