Bring ConfidenceTM To Riders
ConfidenceTM provides transparency to drivers and riders by verifying work has been completed consistently and publishing it to any digital device and community.
“By prioritizing the wellbeing of our drivers, our entire community gains extra peace of mind. We’re setting the bar for health and safety in rideshare and will continue to expand programs and products to continue raising that bar.”
Angie Westbrock
Head of Lyft’s COVID Response Task Force
ConfidenceTM enables rideshare drivers to increase rider requests and reduce vehicle maintenance costs
Driver Challenges
Poor Communication
Guidelines are confusing and poorly communicated
Health And Safety Requirements
Health and safety is now a must for riders
Decrease in Cost Control
Cost control has become more challenging with vehicles
Lack of Transparency
No solutions today that provide the status of vehicles
Inconsistent Experiences
Inconsistencies of quality rider experiences
Reduction in Requests
Drivers are seeing a reduction in rider requests
How It Works
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1
ConfidenceTM
App
Team member completes all tasks required for compliance on the ConfidenceTM App. The results are sent to the ConfidenceTM Cloud.
2
ConfidenceTM
Cloud
The ConfidenceTM Cloud processes the request with its AI engine, confirms the authenticity, and creates the Badge of ConfidenceTM.
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Badge of
ConfidenceTM
The Badge of ConfidenceTM can be published to the ConfidenceTM Smart Display, Community of ConfidenceTM, or any other digital property.
Bring Confidence
To Riders
With the ConfidenceTM platform, rideshare drivers can verify in real-time that their vehicles are following protocols, and can provide riders with peace of mind about health and safety overall.
Value of ConfidenceTM
Increase Ridership
Deliver clear, easy-to-understand health and safety measures
Fast Time to Value
Ready-loaded cleaning and maintenance protocols
Reduce Refunds
Reduce rider refunds due to poor operations
Improve Communication
Instant language translation
Improve Ratings
Increase rider star rating reviews
Reduce Maintenance Costs
Reduce maintenance costs on vehicles
Use ConfidenceTM to give riders confidence in you
Rideshare FAQ
The free trial is 30 days. Have fun. Try it out. Get things done!
The Team Owner is the person who wants to stay informed and understand progress. The Team Manager is the person who helps create a job or task and assigns it to a Team Member. Team Members are people who execute on tasks.
We will replace it the next day.
Absolutely! In the app, you can add more Team Managers, Team Members, or Confidence Smart Displays.
Users have access to several templates in the Confidence Marketplace, including CDC guidelines and specific operational checklists. Users also can create their own templates if they wish.