Bring ConfidenceTM To Riders

ConfidenceTM provides transparency to drivers and riders by verifying work has been completed consistently and publishing it to any digital device and community.

“By prioritizing the wellbeing of our drivers, our entire community gains extra peace of mind.  We’re setting the bar for health and safety in rideshare and will continue to expand programs and products to continue raising that bar.”

Angie Westbrock
Head of Lyft’s COVID Response Task Force


ConfidenceTM enables rideshare drivers to increase rider requests and reduce vehicle maintenance costs

Driver Challenges

Poor Communication

Guidelines are confusing and poorly communicated

Health And Safety Requirements

Health and safety is now a must for riders

Decrease in Cost Control

Cost control has become more challenging with vehicles

Lack of Transparency

No solutions today that provide the status of vehicles

Inconsistent Experiences

Inconsistencies of quality rider experiences

Reduction in Requests

Drivers are seeing a reduction in rider requests

How It Works






Team member completes all tasks required for compliance on the ConfidenceTM App. The results are sent to the ConfidenceTM Cloud.



The ConfidenceTM Cloud processes the request with its AI engine, confirms the authenticity, and creates the Badge of ConfidenceTM.


Badge of

The Badge of ConfidenceTM  can be published to the ConfidenceTM Smart Display, Community of ConfidenceTM, or any other digital property.

Bring Confidence
To Riders

With the ConfidenceTM platform, rideshare drivers can verify in real-time that their vehicles are following protocols, and can provide riders with peace of mind about health and safety overall.

Value of ConfidenceTM

Increase Ridership

Deliver clear, easy-to-understand health and safety measures

Fast Time to Value

Ready-loaded cleaning and maintenance protocols

Reduce Refunds

Reduce rider refunds due to poor operations

Improve Communication

Instant language translation 

Improve Ratings

Increase rider star rating reviews

Reduce Maintenance Costs

Reduce maintenance costs on vehicles

Use ConfidenceTM to give riders confidence in you

Rideshare FAQ

The free trial is 30 days.  Have fun.  Try it out.  Get things done!

The Team Owner is the person who wants to stay informed and understand progress.  The Team Manager is the person who helps create a job or task and assigns it to a Team Member. Team Members are people who execute on tasks.

We will replace it the next day.

Absolutely!  In the app, you can add more Team Managers, Team Members, or Confidence Smart Displays.  

Users have access to several templates in the Confidence Marketplace, including CDC guidelines and specific operational checklists. Users also can create their own templates if they wish.