Bring Confidence®
To Travelers

Confidence® provides transparency to owners, travelers, and cleaning crews by verifying work has been completed consistently and publishing it on-premise, to any digital device, and community.
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Cleaning
Fire Safety
Water Safety

“Transparency between travelers and homeowners about expectations and protocols is more important than ever.”

Jeff Hurst 
President, Vrbo

 

Confidence® enables Vrbo owners to increase traveler bookings and reduce the costs of refunds

Vrbo Owner Challenges

Poor Communication

Guidelines are confusing and poorly communicated

Health And Safety Requirements

Health and safety is now a must for travelers

Decrease in Cost Control

Cost control has become more challenging with new protocols

Lack of Transparency

Solutions are cumbersome and don’t provide transparency

Inconsistent Experiences

Inconsistencies of quality traveler stay 

Reduction in Bookings

Hosts are seeing a reduction in traveler bookings  

How It Works

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2

3

1

Confidence®
App

Team member completes all tasks required for compliance on the Confidence® App. The results are sent to the Confidence Cloud®.

2

Confidence
Cloud®

The Confidence Cloud® processes the request with its AI engine, confirms the authenticity, and creates the Badge of ConfidenceTM.

3

Badge of
ConfidenceTM

The Badge of ConfidenceTM  can be published to the Confidence Smart DisplayTM, Community of ConfidenceTM, or any other digital property.

Bring Confidence
To Travelers

With the Confidence® platform, Vrbo owners can verify in real-time that their properties are adhering to protocols, and can provide travelers with peace of mind about health and safety overall.

Value of Confidence®

Increase Guest Loyalty And Retention

Deliver clear, easy-to-understand health and safety measures

Fast Time to Value

Ready-loaded Vrbo cleaning protocols

Increase Cost Control

Improve cost control though consistent operations 

Reduce Refunds

Reduce guest refunds due to poor operations

Improve Communication

Instant language translation for staff

Improve Ratings

Increase guest star rating reviews

Reduce Maintenance Costs

Reduce maintenance costs on appliances

Be Transparent with Travelers

Be a part of the Community of ConfidenceTM

Use Confidence® to give travelers confidence in you

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Vrbo Owners FAQ

The free trial is 30 days.  Have fun.  Try it out.  Get things done!

The Team Owner is the person who wants to stay informed and understand progress.  The Team Manager is the person who helps create a job or task and assigns it to a Team Member. Team Members are the people who execute on the tasks.

We will replace it the next day.

Absolutely!  In the app, you can add more Team Managers, Team Members, or Confidence Smart Displays.  

Users have access to several templates in the Confidence Marketplace, including Vrbo cleaning protocols. Users also can create their own templates if they wish.